01Basic principles for collecting and using personal data
We collect and use personal data only as described in this Policy and only as necessary to provide and protect the Service. If our purposes change, we explain the change and obtain consent where required. We do not ask for national ID numbers, read hardware serial numbers, or create biometric face templates. An optional age-verification photograph may contain your face and is reviewed by a human. Email passwords are sent over an encrypted connection and stored as salted password hashes, not readable passwords. Our Android analytics SDK may collect the resettable advertising identifier as described below.
02Personal data we collect
· Account data: your app-generated user ID and installation identifier; the email address, name, avatar and provider identifier supplied when you sign in with Google or Apple; and the nickname, age, gender, character preferences and persona information you provide. Existing accounts with a verified email can set a password in Settings and later sign in with that email and password. Email self-registration is not offered. We store only a salted password hash. · User content: messages with AI characters, characters you create, your persona, memories, saves, feedback, and uploaded images and audio. · Optional age verification: if you choose to upload a photograph, we collect that image, your account identifier, language, submission time, review status and the reviewer's decision. Uploading a photograph is optional; confirming that you are 18 or older and accepting AI processing is required. · Technical and analytics data: device model, operating system and app versions, language, IP address, access timestamps, app interactions, crash reports, diagnostics, app-instance identifiers and push-notification tokens. On Android, Google Analytics for Firebase may also collect the resettable advertising identifier and derive approximate location from the IP address. We do not request precise device location. · Transaction data: app-store order information, purchase receipts and membership or virtual-currency records. The app store processes payment; we do not receive your payment-card number.
03How we use personal data
We use the personal data we collect to: · provide and maintain the App, authenticate your account, and check a password against its stored hash; · generate and personalise AI character replies, and remember your interactions with characters so the story can continue; · process purchases you complete through the app store and grant the corresponding membership benefits and virtual coins; · detect prohibited content through automated tools and human review, handle reports, and prevent abuse or fraud; · manually review an optional age-verification photograph and communicate the decision; · analyse crash reports and usage statistics to improve stability and features; · respond to your feedback and support requests, and send you service notifications; · comply with applicable laws and regulations. Service and model improvement: only if you give separate, explicit consent will we use your content, such as conversations, to improve our AI models. You may withdraw that consent at any time; after withdrawal, your content is excluded from the next training-data build. Without your explicit consent we do not use your content for model training.
04Device permissions
The App may request access when you use a relevant feature: · Photos and files: to select images, including an optional age-verification photograph, or audio for upload; · Camera: if you choose to take a new photograph rather than select an existing image; · Notifications: to send service notifications through Firebase Cloud Messaging. Where the operating system requires permission, it asks when you use the feature. Android's system photo picker may let you choose individual images without broad library access. You can decline optional permissions and change them in device settings. Turning off a permission does not delete material you previously uploaded; use account deletion or contact us to request deletion.
05Third-party services and data sharing
To provide the Service we send the necessary data to the third-party providers listed below. Each provider may process the data only for the stated purpose and is bound by its agreement with us or its own privacy policy. · AI model services: your conversation content, character settings and profile are sent to third-party large language model services to generate character replies in real time. Current providers: VisNext (api.visnext.ai) and Tencent Cloud (TokenHub, which serves DeepSeek and other models). Data is transferred to and processed at the providers' locations, which may be outside your country or region, including mainland China. We obtain your explicit consent to third-party AI processing when you first use the App, and we will update this list whenever a provider changes. · Cloud storage: Tencent Cloud COS (Singapore) stores uploaded images, audio and saves, including any optional age-verification photograph. Authorised moderators can access verification photographs to make the age-review decision; these photographs are not submitted to the conversational AI model as part of age verification. · Sign-in: Apple and Google provide your account identifier, nickname, avatar and email address (if you choose to share it) when you sign in, and process data under their own privacy policies. · Payments: the app store your device belongs to handles purchases and payment; we receive only order information and purchase receipts. · Analytics, diagnostics and notifications: Google Firebase receives analytics events, app-instance and device identifiers, crash reports, diagnostics and messaging tokens. On Android, Analytics may collect the resettable advertising identifier. This data supports measurement, reliability and notifications and is processed by Google at its operating locations. You can reset or delete the advertising identifier in Android settings; availability varies by Android version. Apart from the above, we do not sell your personal data to third parties. We may disclose the necessary data where required by law, in response to a lawful request from a court or competent authority, or where necessary to protect the safety of users or the public. If a merger, acquisition or reorganisation involves the transfer of your personal data, we will require the transferee to continue protecting it under this Policy.
06Cross-border transfers
Your data is stored on servers in Singapore. To generate replies in real time, your conversation content, character settings and profile may be transferred to and processed at the locations of our AI model providers, including mainland China. For cross-border transfers we protect your data through contractual commitments, encryption in transit and access controls, and we act in accordance with Taiwan's Personal Data Protection Act and other applicable laws. If you do not agree to these transfers, please stop using the App and request account deletion as described in this Policy.
07Retention period
· While your account exists: your account data and user content are retained for as long as your account exists so that we can keep providing the Service. · Optional age-verification material: retained with your account for the age-review and related support process. You may request deletion by contacting contact@mintalkai.com. · Deletion handling: requests are processed through our account-deletion workflow and support team. Permanent removal of uploaded files may require manual handling; contact contact@mintalkai.com for the status of a request. · After account deletion: we complete the deletion process within 30 days of your request, deleting or anonymising your account data, conversations, characters, profile, memories, saves and uploaded files, including any age-verification photograph and review record. · Records we are legally required to keep: records of transactions completed through the app store are retained for the period required by tax, accounting and other laws and deleted when that period ends. · Access logs and crash data: kept only for the reasonable period needed for security and troubleshooting.
08Deleting your account
You can delete your account in any of the following ways: · In the App: go to "Settings → Delete account" and confirm to submit the deletion request; · On the website: visit the "Delete account" page (/delete-account) on the official LoveDaily website and follow the instructions; · By email: write to contact@mintalkai.com and tell us your sign-in method (Apple, Google, or email and password), the account email if available, and your nickname so that we can verify your identity. Never send us your password. After deletion we stop providing the Service and complete the deletion within 30 days as described under "Retention period", except for transaction records we are legally required to keep. Deletion cannot be undone, and it does not automatically cancel any subscription you hold with the app store — please cancel it in the store separately.
09Your rights
Under Taiwan's Personal Data Protection Act you have the following rights regarding your personal data: to inquire about or request access to it, to request a copy, to request supplementation or correction, to request that collection, processing or use be stopped, and to request deletion. · Correction and supplementation: you can update your nickname and avatar in the App; · Withdrawing consent: you can withdraw your consent to model improvement at any time, and change the scope of your authorisation by turning off device permissions or contacting us; withdrawal does not affect processing carried out before it; · Access, copies and deletion: submit your request through the contact details in this Policy. We respond within the statutory time limits (inquiries, access and copies: within 15 days; supplementation, correction, stopping collection, processing or use, and deletion: within 30 days; these may be extended as permitted by law, in which case we will notify you). Unless the law provides otherwise, exercising these rights is free of charge.
10Age restriction
LoveDaily is only for users aged 18 or older. If you are under 18, do not use the App. The App contains mature romantic storylines that are not suitable for minors. We do not knowingly collect personal data from anyone under 18; if we learn that a user is under 18, we will terminate the account and delete the related data. If you believe a minor has provided us with data, please contact us.
11How we protect your personal data
We use industry-standard data protection technologies and management measures, including encryption in transit, network isolation and employee access controls, to prevent unauthorised access, disclosure, alteration, loss or destruction of your personal data. Please note that while we make every effort to secure the data you send us, no internet environment is completely secure; please keep the account you sign in with safe. In the event of a personal data security incident, we will promptly inform you, as required by law, of the basic facts and possible impact, the measures we have taken or will take, the steps you can take to protect yourself, and the remedies available. We will notify you via in-app notification, email or another appropriate channel; if individual notice is impracticable, we will publish a reasonable and effective public announcement.
12Cookies
The App itself does not use cookies to track you. When you browse the official LoveDaily website, the website may store cookies or other local storage identifiers in your browser to remember your language and appearance preferences and to keep the site running smoothly. You can change the level of cookie acceptance or reject cookies in your browser settings, but this may affect some website features.
13Changes to this Policy
We may update this Privacy Policy from time to time. When we do, we will publish the updated version in the App and on the official website and update the "Last updated" date. For material changes (for example changes to the categories of data collected, the third parties we share data with, or cross-border transfers), we will also notify you more prominently through a pop-up or in-app message, explain the specific changes and, where necessary, obtain your consent again.
14Contact us
If you have any questions about this Privacy Policy or the protection of your personal data, or wish to exercise your rights, please contact us: Operator: MINTALK AI PTE. LTD. Email: contact@mintalkai.com We will reply within the statutory time limits.